Credit Card Policy

 

All purchases are charged to your credit card at the time of purchase, not at the time of the personal training session to be undertaken.

 

Privacy Policy

 

TLH is committed to respecting the privacy and security of your personal information. The following online privacy policy, describes the information we collect and how we use it. By using this website, you consent to our privacy policy. Your privacy is very important to us.

Collecting Information

Like many websites, we gather information about how visitors use our website. In general, you can visit our web page without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us. Our primary purpose in collecting personal information is to provide you with a smooth, efficient, safer and customised trading experience.

We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:

• Register as a member
• Purchase a personal training session
• Request to receive communications
• Participate in a promotion or other website feature

In order to better understand your preferences and better serve you, we may combine information you give us online with other information from TLH sources, transactions and communications.

This may include data from TLH promotion such as: direct mail, events, or online marketing.

We may also combine that information with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data. We collect information about gift recipients to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only. All data combined and stored with online data is protected by this privacy policy.

Using Information

We may use the information we collect to:

• Customize and/or personalize your communications and shopping experience
• Better respond to your customer service inquiries
• Communicate with you about your purchase, account information, or customer service needs
• Communicate with you about our products and events, and for other promotional purposes
• Improve our business
• Administer contests, promotions, surveys or other website features
• Sharing Information

For the purpose of operating our business, we may transfer information between TLH and our preferred service providers who use that information only to conduct TLH business. For example, they may handle TLH’s credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a website feature and in that case will notify you before you give us your information. We provide our preferred service providers with the information they need to.